We’re so sorry for the trouble. This can happen if your app hasn’t synced correctly.
Please try the following steps:
Close and reopen the Neuform app
Make sure you’re logged into the same account you used to subscribe.
If it’s still not showing, try uninstalling and reinstalling the app.
If the issue continues, please contact us at support@neuform.au with your device type (Apple or Android) and a screenshot of your purchase receipt, and our team will help restore your access.